Hello, I am trying to reup our ElastiFlow community license, however when I enter the new license the info the error in the log shows…
2025-08-12T13:12:56.244Z info flowcoll.license[default] envconf/logger.go:49 EF_ACCOUNT_ID=***************************
2025-08-12T13:12:56.245Z info flowcoll.license[default] envconf/logger.go:49 EF_FLOW_LICENSE_KEY=****************************************************************************************************************************************************************************************************************************************************************************************************************************************
2025-08-12T13:12:56.245Z info flowcoll.license[default] envconf/logger.go:49 EF_FLOW_LICENSED_CORES=0
2025-08-12T13:12:56.245Z info flowcoll.license[default] envconf/logger.go:49 EF_FLOW_LICENSED_UNITS=1
2025-08-12T13:12:56.245Z info flowcoll.license[default] envconf/logger.go:49 EF_LICENSE_ACCEPTED=true
2025-08-12T13:12:56.246Z fatal flowcoll flowcoll/main.go:58 exiting because of a license error {“code”: “license/error”, “reason”: “license key contains invalid Claims”}
main.main
/tmp/collectors/cmd/flowcoll/main.go:58
runtime.main
/usr/local/go/src/runtime/proc.go:250
My license portion of the flowcoil.yml looks like…
EF_ACCOUNT_ID: “***********************”
#EF_FLOW_LICENSED_CORES: 0
#EF_FLOW_LICENSED_UNITS: 2
EF_FLOW_LICENSE_KEY: “**********************************************”
EF_LICENSE_ACCEPTED: “true”
flowcoil.service shows
Flowcoil service shows
flowcoll.service - ElastiFlow Unified Collector
Loaded: loaded (/etc/systemd/system/flowcoll.service; enabled; vendor preset: enabled)
Drop-In: /etc/systemd/system/flowcoll.service.d
└─flowcoll.conf
Active: **failed** (Result: exit-code) since Tue 2025-08-19 13:56:10 UTC; 5s ago
Docs: [https://docs.elastiflow.com](https://docs.elastiflow.com "https://docs.elastiflow.com")
Process: 151949 ExecStart=/usr/share/elastiflow/bin/flowcoll --config /etc/elastiflow/flowcoll.yml **(code=exited, status=1/FAILURE)**
Main PID: 151949 (code=exited, status=1/FAILURE)
I thought it might have been a version thing, so I went ahead and updated to the latest version and I am still getting the same issue.
Thanks for whatever help or hints you may be able to provide!
